Impressum

Company Identification

Business Name

Kando-sha

Legal Form

Professional Consulting Services

Business Address

2-8-7 Meguro, Meguro-ku
Tokyo 153-0063
Japan

Business Registration

Registered with Tokyo Metropolitan Government
Business operations conducted in accordance with Japanese commercial law

Official Contact Details

Telephone

+81 3 5768-4231

Email

info@domain.com

Contact Form

Available at contact page or main website contact section

Responsible Persons

Content Responsibility

Responsible for editorial content, website information, and consulting service descriptions

Managing Director
Kando-sha

2-8-7 Meguro, Meguro-ku, Tokyo 153-0063, Japan

Technical Responsibility

Responsible for website functionality, data protection implementation, and technical operations

Technical Operations
Kando-sha

Email: info@domain.com

Professional Service Information

Nature of Business

Kando-sha provides professional consulting services in the field of customer experience design, including customer journey mapping, experience strategy development, and service design. Our services are provided on a project basis through written consulting agreements.

Scope of Services

Our consulting services focus on helping organizations understand and improve customer experiences through research-based methodologies. Services are provided primarily to organizations operating in Japan, with a focus on professional B2B consulting engagements.

Professional Standards

We adhere to professional consulting standards and ethical guidelines, maintaining confidentiality of client information and providing services with appropriate professional skill and care. Our work is governed by individual consulting agreements that specify detailed terms and deliverables.

Regulatory and Compliance Information

Business Operations

Business operations are conducted in accordance with Japanese commercial law and applicable regulations governing professional consulting services. We maintain appropriate business licenses and registrations as required for our operations in Tokyo.

Data Protection

We comply with Japanese data protection regulations and international privacy standards. Our data handling practices are detailed in our Privacy Policy.

Professional Liability

We maintain appropriate professional liability coverage for our consulting services. Specific terms regarding liability limitations are outlined in individual consulting agreements and our Terms of Service.

Tax Information

Business operations are conducted with full compliance to Japanese taxation requirements. We are registered for consumption tax purposes as required by law.

Liability Disclaimer

Content Liability

The content on this website is provided for informational purposes regarding our consulting services. While we strive to maintain accurate and current information, we make no warranties about the completeness, reliability, or accuracy of this information.

All content is subject to change without notice. The information on this website does not constitute professional advice, and visitors should not make decisions based solely on website content without engaging in formal consultation.

External Links Disclaimer

Our website may contain links to external websites operated by third parties. We have no control over the content, privacy policies, or practices of these external sites and assume no responsibility for them.

The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them. Users access external links at their own risk.

Copyright Notice

All content on this website, including text, graphics, logos, images, and software, is the property of Kando-sha or our content suppliers and is protected by Japanese and international copyright laws.

Reproduction, distribution, or modification of website content without express written permission is prohibited. Users may view and print pages for personal, non-commercial use only.

Trademark Information

Kando-sha and associated branding elements are trademarks or registered trademarks of our organization. Use of these marks without authorization is prohibited and may constitute trademark infringement.

Dispute Resolution and Applicable Law

Governing Law

All legal matters arising from use of this website or engagement of our services are governed by the laws of Japan, without regard to conflict of law provisions.

Jurisdiction

Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts of Tokyo, Japan. Users consent to this jurisdiction for any legal proceedings.

Alternative Dispute Resolution

We encourage parties to resolve disputes through good-faith negotiation before pursuing formal legal action. For matters related to consulting engagements, dispute resolution procedures may be specified in individual consulting agreements.

Consumer Protection and Complaints

Complaint Handling

We take complaints and concerns seriously. If you have issues regarding our services or website, please contact us at info@domain.com or +81 3 5768-4231. We will investigate complaints promptly and work toward resolution in good faith.

Consumer Rights

Consumers have rights under Japanese consumer protection laws. While our services are primarily provided to business clients, we respect all applicable consumer rights and work to resolve issues fairly and in accordance with applicable regulations.

Website Technical Information

Website Operation

This website is operated by Kando-sha for the purpose of providing information about our customer experience consulting services and facilitating contact with potential clients.

Data Protection Officer Contact

For data protection inquiries, please contact: info@domain.com

Technical Support

For technical issues with the website, please contact us at info@domain.com with details of the problem encountered.

Updates to This Impressum

This impressum may be updated from time to time to reflect changes in our business operations, contact information, or legal requirements. The current version is always available at this page. Significant changes will be communicated through appropriate means.